Hydro-Québec and LabPlus: a customized LIMS solution to optimize all processes
Hydro-Québec has been a public-sector player specializing in the generation, transmission and distribution of electricity for over 75 years. The company strives to provide a reliable supply of electricity and services tailored to consumers' needs at competitive prices, while helping them to use energy wisely.
Hydro-Québec's laboratory is responsible for managing analysis requests from internal resources, not only for research purposes, but also to ensure compliance of transformers, service points and equipment throughout the network. Analysis requests originate from the electricity management system.
What challenges or issues did Hydro-Québec face prior to this project?
Before working with LabPlus, Hydro-Québec was facing a number of challenges in managing its laboratories. The existing LIMS system had become obsolete and lacked the flexibility to adapt to the company's evolving needs. The customer wanted to modernize its analysis processes and increase efficiency.
Analysis processes were rigid and inflexible, slowing down operations and increasing costs. In addition, the lack of effective interfacing between the various laboratory instruments complicated workflows and required manual intervention, a source of potential errors. Hydro-Québec also needed a solution capable of managing samples, analyses and reports across multiple sites, particularly in complex environments such as dams and power transfer stations.
How has LabPlus helped solve these challenges?
LabPlus provided a tailor-made LIMS solution to meet Hydro-Québec's specific requirements.
Thanks to the implementation of dedicated modules, LabPlus has simplified sample management from receipt to final analysis. Instrument interfacing has been optimized to automate data transfers, reducing the risk of errors. The system also makes it possible to centralize the management of analyses and reports, ensuring efficient coordination between different sites.
What results have been observed since the implementation of LabPlus?
Since implementing LabPlus, Hydro-Québec has seen an overall optimization of its laboratory operations. Efficiency gains have improved the quality of services offered. Smoother sample management, analysis automation and data centralization have led to a significant increase in productivity and better decision-making thanks to more accurate and reliable reports.
